1. Introduction
Welcome to Gateco. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website or use our mobile applications (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.
2. Information We Collect
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:
- Identity Data: Includes Owner Name, Shop Name, and Username.
- Contact Data: Includes Email Address and WhatsApp Number.
- Technical Data: Includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access our services.
- Usage Data: Includes information about how you use our services, including Account Status and Approval History.
3. How We Use Your Information
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- Account Management: To register you as a new customer, manage your account status (Active/Inactive), and verify your business details (Shop Name verification).
- Communication: To manage our relationship with you which will include notifying you about changes to our terms or privacy policy, and communicating via Email or WhatsApp regarding your account or orders.
- Security: To administer and protect our business and services (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data).
4. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
5. Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:
- Request access to your personal data.
- Request correction of your personal data.
- Request erasure of your personal data.
- Object to processing of your personal data.
- Request restriction of processing your personal data.
- Request transfer of your personal data.
- Right to withdraw consent.
6. Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us through our support channels.